SaaS & enterprise case studies
Complex products,
measurable outcomes
Every project starts with a business problem
and ends
with a measurable outcome.
Here's a selection of what that looks like.
Work
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Obviant
Government contracting platform redesign. Four federal datasets — budget, contract, program, organization — unified into one searchable interface for capture managers and BD teams.
ConfirmaPay & Customer Portal
How Confirma Software's point-of-sale and multi-product customer portal were designed to feel and work as one connected system, from counter to back office.
Aurelia
Full redesign of a dual-platform healthcare product for patients and providers. Patient onboarding completion: 24.6% → 43.9%. Provider core task: 11 → 5 steps. CSAT: 3.2 → 4.4/5.
Parallax
Product redesign for Parallax, a GP-side portfolio management platform for SaaS-focused private equity and growth funds. Designed to remain adoptable as firms scale, without losing scannability, comparability, or audit trust.
Digibate
Diagnosing an underperforming onboarding funnel led to a shift from permanent Freemium to Free Trial, and then to a redesigned onboarding flow built around it.
Meridian
Redesigned a private-market trading platform: adaptive buyer depth, persistent milestone tracking, and one consistent flow across 3 transaction types.
